Flow Metrics Charts for Jira Cloud

Description

Flow Metrics Charts for Jira Cloud is an Atlassian Forge app that gives Jira Cloud teams deep, actionable insight into how work really flows through their system. By combining powerful flow analytics (lead time, cycle time, throughput, flow distribution, system stability, time in status, planning accuracy, and more) with an enterprise‑grade security and privacy model, this space is your single source of truth for how the app works, how to use it, and how your data is protected.

Use this space to:

  • Learn what flow metrics are and how they help you improve predictability and delivery.

  • Install and configure the app in your Jira Cloud instance.

  • Explore dashboards, gadgets, chart types, and advanced analysis features.

  • Understand exactly how your Jira data is accessed, processed, and secured.


Start Here

If you’re new to Flow Metrics Charts for Jira Cloud, begin with the main product guide:

  • Product Guide & User Documentation
    End‑to‑end documentation for the app: what flow metrics are, how to install the app, configure data sources, use dashboard gadgets, interpret each metric, export data, troubleshoot issues, and apply best practices for Scrum, Kanban, and JSM teams.
    👉 https://public.docs.divim.com/wiki/spaces/FMCFJC/pages/2760015874

This page covers:

  • What Flow Metrics Charts is and who it’s for

  • Core metrics like lead time, cycle time, throughput, flow distribution, flow load (CFD), system stability, time in status, and planning accuracy

  • How to install the app from the Atlassian Marketplace

  • How to configure data sources (projects, boards, filters, users, custom JQL)

  • How to use Jira dashboard gadgets and the in‑project Flow Metrics page

  • Advanced features like breakdown analysis, authentication modes, JSM support, multi‑project analysis, CSV export, performance optimization, troubleshooting, FAQs, and best practices


Security & Privacy

Flow Metrics Charts for Jira Cloud is designed with security and privacy by design, running entirely on the Atlassian Forge serverless platform and inheriting Atlassian’s enterprise‑grade controls. Use the following pages to understand exactly how your data is handled:

  • Security Policy for Flow Metrics Charts in Jira Cloud
    Detailed description of the app’s security architecture and controls, including:

    • Forge‑based isolated execution, managed infrastructure, and runtime sandboxing

    • Data protection, encryption, and storage/caching strategy

    • Authentication and authorization using Jira’s permission model

    • Secure coding practices (input validation, injection prevention, XSS protection, error handling)

    • API security, dependency management, monitoring & logging

    • Incident response, compliance alignment (GDPR, SOC 2, ISO 27001), and vulnerability disclosure
      👉 https://public.docs.divim.com/wiki/spaces/FMCFJC/pages/2789539843

  • Privacy Policy: Data Access, Usage, and Security Measures
    Transparency on what Jira data the app can access, how it is used, and your rights, including:

    • What issue, project, workflow, and user data is read from Jira

    • How data is processed in memory within Atlassian Forge and not stored externally

    • Data retention behavior, logging, and security controls

    • No data selling, no third‑party trackers, and no external storage

    • GDPR/CCPA alignment, international data transfers, and your rights (access, deletion, uninstall)
      👉 https://public.docs.divim.com/wiki/spaces/FMCFJC/pages/2790817806


How to Use This Space

  • New users: Start with the Product Guide to understand what the app does and how to use each metric in your day‑to‑day work.

  • Admins and security reviewers: Review the Security Policy and Privacy Policy to validate how the app accesses, processes, and protects Jira data.

  • Teams improving flow: Use the metrics explanations, dashboards, and best practices in the Product Guide to drive continuous improvement, retrospectives, and leadership reporting.

This space is designed to stay transparent, practical, and trustworthy: every feature is documented, and security and privacy measures are fully described so you can confidently adopt Flow Metrics Charts for Jira Cloud across your organization.

Get Help & Technical Support

If you run into issues, have questions, or want to request a new feature for Flow Metrics Charts for Jira Cloud, you can contact our support team here:

Technical Support Portal

https://divimdevelopment.atlassian.net/servicedesk/customer/portal/5

If you run into issues, have questions, or want to request a new feature for Flow Metrics Charts for Jira Cloud, you can contact our support team here: https://divimdevelopment.atlassian.net/servicedesk/customer/portal/5