Frequently Asked Questions — Sprint Automation for Jira Cloud (Automatic Start & Close)
Common questions about Sprint Automation for Jira Cloud - Automatic Start & Close — Divim's app that runs the sprint lifecycle on autopilot in Jira Cloud.
What is Sprint Automation for Jira Cloud?
It's a Jira Cloud app that automatically starts, closes, and rolls over your sprints on a schedule you set. It can move incomplete issues to the next sprint or back to the backlog and create new sprints automatically — eliminating the manual click-work of sprint management for Scrum and Agile-at-scale teams.
How does automatic start and close work?
You define a schedule, and the app starts and closes sprints at those times — overnight, on weekends, without anyone watching. Sprints begin and end on cadence so your boards stay accurate even when no one is logged in.
What happens to unfinished work when a sprint closes?
You choose: incomplete issues can be rolled into the next sprint automatically or sent back to the backlog. That means no orphaned work and no manual cleanup at the end of each sprint.
Can it create new sprints for me?
Yes. The app can create new sprints automatically so the next sprint is ready to start on schedule, keeping a continuous cadence without manual setup each cycle.
Is it suitable for teams running many boards?
Yes — it's designed for Scrum and Agile-at-scale teams that need consistent sprint boundaries across boards. For very large programs that also need to bulk-create dozens of sprints at once for PI or SAFe planning, see Divim's Enterprise Sprint Automation app.
Will automation interfere with how my team works?
No — it follows the schedule and rollover rules you configure, so sprints behave exactly as you'd run them manually, just without the manual step. You stay in control of timing and what happens to carryover work.
Is my data secure, and where is it stored?
The app is Cloud Fortified and participates in Atlassian's Bug Bounty program. Data is transmitted over encrypted connections and processed on Divim's secured infrastructure in line with the published Applications Privacy Policy. Teams that require all data to remain inside the Atlassian tenant can use Divim's Forge-based Enterprise Sprint Automation app instead.
What do I need to install it, and how do I get started?
You need a Jira Software Cloud site. Install from the Atlassian Marketplace, then configure the start/close schedule and rollover behavior for your boards — automation takes over from there.
How much does it cost — is there a free trial?
Yes, there's a free trial through the Atlassian Marketplace, and it's free for small teams under Atlassian's standard small-team pricing. Beyond that it's a paid Marketplace app billed through your Atlassian account. Check current pricing on the Marketplace listing.
How do I get support?
Reach the team through the Divim support portal or email support@divim.io. A full User Guide is available in this documentation site.
Sprint Automation for Jira Cloud - Automatic Start & Close is built by Divim, an Atlassian Marketplace Partner since 2018. View the app on the Atlassian Marketplace.